MARC details
| 000 -LEADER |
|---|
| fixed length control field |
01251cam a2200373 i 4500 |
| 001 - CONTROL NUMBER |
|---|
| control field |
200419736 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
TR-AnTOB |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20210224171430.0 |
| 007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION |
|---|
| fixed length control field |
ta |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
140615s2013 nyua 001 engeng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
9781933820330 |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
TR-AnTOB |
| Language of cataloging |
eng |
| Description conventions |
rda |
| Transcribing agency |
TR-AnTOB |
| 041 0# - LANGUAGE CODE |
|---|
| Language code of text/sound track or separate title |
İngilizce |
| 050 14 - LIBRARY OF CONGRESS CALL NUMBER |
|---|
| Classification number |
HF5415.5 |
| Item number |
.P65 2013 |
| 090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN) |
|---|
| Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) |
HF5415.5 |
| Local cutter number (OCLC) ; Book number/undivided call number, CALL (RLIN) |
.P65 2013 |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Polaine, Andrew |
| Relator term |
author |
| 9 (RLIN) |
99527 |
| 245 10 - TITLE STATEMENT |
|---|
| Title |
Service design : |
| Remainder of title |
from insight to implementation / |
| Statement of responsibility, etc. |
Andrew Polaine, Lavrans Lovlie, and Ben Reason. |
| 264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE |
|---|
| Place of production, publication, distribution, manufacture |
Brooklyn, N.Y. : |
| Name of producer, publisher, distributor, manufacturer |
Rosenfeld Media, |
| Date of production, publication, distribution, manufacture, or copyright notice |
[2013] |
|
|---|
| Date of production, publication, distribution, manufacture, or copyright notice |
©2013 |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
202 pages : |
| Other physical details |
illustrations, |
| Dimensions |
22 cm |
| 336 ## - CONTENT TYPE |
|---|
| Content type term |
text |
| Content type code |
txt |
| Source |
rdacontent |
| 337 ## - MEDIA TYPE |
|---|
| Media type term |
unmediated |
| Media type code |
n |
| Source |
rdamedia |
| 338 ## - CARRIER TYPE |
|---|
| Carrier type term |
volume |
| Carrier type code |
nc |
| Source |
rdacarrier |
| 500 ## - GENERAL NOTE |
|---|
| General note |
Includes index. |
|
|---|
| General note |
"Foreword by John Thackara"--Cover. |
| 588 ## - SOURCE OF DESCRIPTION NOTE |
|---|
| Source of description note |
Description based on print version record. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Customer services |
| General subdivision |
Management |
| 9 (RLIN) |
50797 |
|
|---|
| Topical term or geographic name entry element |
Customer services |
| General subdivision |
Quality control |
| 9 (RLIN) |
99530 |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Thackara, John |
| Relator term |
foreword |
| 9 (RLIN) |
64381 |
|
|---|
| Personal name |
Lovlie, Lavrans |
| Relator term |
author |
| 9 (RLIN) |
99528 |
|
|---|
| Personal name |
Reason, Ben |
| Relator term |
author |
| 9 (RLIN) |
99529 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Koha item type |
Book |
| Source of classification or shelving scheme |
Library of Congress Classification |
